350-801 exam at a glance
Cisco Certified Specialist – Collaboration Core
| Exam code | 350-801 CLCOR |
|---|---|
| Certification | Cisco Certified Specialist – Collaboration Core; also meets the core exam requirement for CCNP Collaboration and the qualifying exam requirement for CCIE Collaboration |
| Duration | 120 minutes |
| Delivery | Pearson VUE |
| Exam cost | $US400, or use Cisco Learning Credits |
| Languages | English |
| Certification validity | 3 years |
| Retake policy | After a failed attempt, wait five calendar days beginning the day after the failed attempt before retaking the same exam. After passing, wait at least 180 days before taking the same exam number again. |
| Prerequisites | No formal prerequisites necessary for CCNP Collaboration |
The exam is designed to validate knowledge of implementing core collaboration technologies, including infrastructure and design, protocols and endpoints, Cisco IOS XE gateway and media resources, call control, quality of service, and collaboration applications. Cisco notes that CCNP Collaboration candidates often have three to five years of experience implementing collaboration solutions.
Skills measured and their weighting
| Skill area | Weight |
|---|---|
| Infrastructure and Design | 15% |
| Protocols and Endpoints | 10% |
| On-Premises Call Control | 30% |
| Voice Gateways and Session Border Controllers | 10% |
| Cloud and Hybrid Services | 25% |
| Media and QoS | 10% |
Source: cisco.com — official 350-801 CLCOR exam page. Skills reflect Cisco’s official 350-801 CLCOR v2.0 exam topics. Figures were checked against Cisco’s official documentation. Confirm current details there before booking.
The full bank covers every domain, with timed mode and per-domain scoring.
Cisco 350-801 Practice Test
Preparing for the Cisco 350-801 CLCOR exam requires more than memorizing product names and commands. You need to understand how Cisco collaboration systems are designed, how calls are routed, how voice and video quality is protected, and how on-premises systems connect with Webex cloud services. A Cisco 350-801 practice test helps you apply these ideas to realistic situations, find the topics that need more work, and improve your timing. You can also browse Free exam practice by certification provider when planning practice for this or another professional certification.
The current exam is Implementing and Operating Cisco Collaboration Core Technologies v2.0, commonly called 350-801 CLCOR. Cisco introduced v2.0 on February 3, 2026, after retiring v1.1 on February 2, 2026. Students preparing now should use resources based on the new six-domain blueprint, especially its strong focus on on-premises call control and cloud or hybrid collaboration services.
This page explains the current Cisco 350-801 exam details, every domain in student-friendly language, how to use practice questions, what to study in a lab, and how to decide when you are ready to schedule the exam.
What Is a Cisco 350-801 Practice Test?
A Cisco 350-801 practice test is a set of questions designed around the published CLCOR v2.0 objectives. It should measure whether you can apply collaboration concepts, not simply repeat definitions. A useful test includes clear explanations, identifies the domain connected to each question, and helps you understand why one choice fits a scenario better than the alternatives.
A high-quality CLCOR practice exam should help you:
- Become familiar with all six current exam domains.
- Check your understanding of Cisco UCM, Webex, CUBE, SIP, gateways, and QoS.
- Recognize weaknesses in dial plans, call routing, security, or media troubleshooting.
- Practice making technical decisions under a time limit.
- Learn from answer explanations instead of memorizing letters.
- Build confidence before paying for and scheduling the exam.
A practice test is not the live Cisco exam, and no legitimate provider can guarantee that its questions will appear on the real test. Its value comes from teaching the official objectives and improving your decision-making. Use it together with Cisco documentation, formal training where appropriate, and hands-on lab work.
What Certification Does 350-801 Earn?
Passing 350-801 has value even before you complete a larger certification path. It directly earns the Cisco Certified Specialist – Collaboration Core certification.
It also supports two advanced Cisco tracks:
- CCNP Collaboration: Pass 350-801 CLCOR plus one active CCNP Collaboration concentration exam.
- CCIE Collaboration: Pass 350-801 CLCOR and then complete the required CCIE Collaboration lab exam.
Passing only 350-801 does not by itself award CCNP Collaboration or CCIE Collaboration. It completes the core-exam requirement and awards the specialist credential. This distinction is important when setting your certification goal.
If you are comparing certification paths or returning to a larger question library, Return to Cisco practice tests and organize your study around the exact exam code and version you plan to take.
Cisco 350-801 CLCOR v2.0 Topics and Weights
The current blueprint contains six domains:
Domain 1: Infrastructure and Design — 15%
This domain checks whether you understand how a collaboration environment is planned and supported. It covers on-premises, cloud, and hybrid designs, as well as the network and security services on which collaboration depends.
Deployment models
An on-premises design places major collaboration services inside the organization’s environment. A cloud design uses provider-managed services such as Webex. A hybrid design connects local systems with cloud capabilities. Practice questions may provide requirements for control, scale, remote access, cost, resilience, or existing equipment and ask which approach fits best.
Do not assume one model is always better. Consider business needs, existing systems, available skills, security requirements, and migration plans.
Sizing, bandwidth, and codecs
Sizing means choosing enough capacity for users, devices, calls, and busy periods. Bandwidth planning estimates how much network capacity voice and video sessions require. Codecs convert audio or video into a digital stream, and different codecs have different bandwidth, quality, and compatibility characteristics.
For exam preparation, understand the relationship between codec choice, packet overhead, bandwidth, call volume, and available WAN capacity. You should also understand why video generally requires more bandwidth than audio.
Availability and disaster recovery
High availability keeps services working when a component fails. Disaster recovery focuses on restoring service after a larger outage or site-level event. The blueprint includes high availability but excludes SRST from that specific design objective. Study clustering, redundancy, backups, recovery planning, and the need to avoid a single point of failure.
Dial-plan, security, and QoS design
A dial plan defines how users address destinations and how calls are routed. A secure design uses appropriate identity, encryption, certificates, and access controls. QoS design protects delay-sensitive voice and video when they share a network with other traffic.
The security topics named in the blueprint include certificates, SRTP, TLS, OAuth, single sign-on, and default security features. Learn the purpose of each:
- TLS protects signaling sessions.
- SRTP protects real-time media.
- X.509 certificates help systems prove identity and establish trust.
- OAuth supports token-based authorization.
- SSO lets users authenticate through an integrated identity system.
Edge devices
Cisco Expressway supports collaboration across organizational boundaries and can provide services such as secure remote access. Cisco Unified Border Element, or CUBE, is a session border controller that connects and controls voice sessions between networks. Know the purpose of each component before studying detailed configuration.
Cluster upgrades and supporting services
The blueprint expects you to describe the Cisco Unified Communications Manager cluster upgrade process. Focus on planning, compatibility, backups, node order, service impact, testing, and rollback preparation.
You must also troubleshoot common dependencies:
- DNS records, including A, AAAA, SRV, and PTR records
- Network Time Protocol, or NTP
- Lightweight Directory Access Protocol, or LDAP
- Dynamic Host Configuration Protocol, or DHCP
- Cisco Discovery Protocol and Link Layer Discovery Protocol
Small problems with name resolution, time, directory access, addressing, or device discovery can prevent registration and authentication. Practice following the dependency chain instead of changing random settings.
Domain 2: Protocols and Endpoints — 10%
This domain focuses on deploying phones and soft clients and troubleshooting the signaling used to establish calls. The v2.0 blueprint covers on-premises and cloud endpoints, including the Webex App on desktop and mobile. It specifically excludes Skinny and Jabber from the endpoint-deployment objective.
Endpoint deployment methods
You should understand four common approaches:
- Manual provisioning: An administrator configures an individual device.
- Self-provisioning: A user or device completes an approved registration process.
- Bulk provisioning: Many devices or users are prepared together.
- Activation-code onboarding: A code connects an endpoint with its assigned cloud or management configuration.
The best choice depends on scale, control, available data, and operational effort. Manual configuration may be reasonable for a small test, while bulk or automated onboarding is more practical for a large rollout.
SIP call flow
Session Initiation Protocol, or SIP, establishes, changes, and ends communication sessions. Learn the purpose of common messages in call setup and teardown, including INVITE, provisional responses, successful responses, acknowledgments, and BYE.
Session Description Protocol, or SDP, describes media details such as IP addresses, ports, codecs, and security parameters. SIP controls the session; SDP helps the endpoints agree on media. This distinction appears often in troubleshooting scenarios.
DTMF and call features
Dual-tone multifrequency, or DTMF, represents keypad digits. The blueprint names RFC 2833/4733. You should recognize that DTMF method mismatches can cause interactive voice menus or conferencing controls to ignore keypad input.
Also study what happens during hold, resume, and transfer. These features can change signaling, media direction, or call legs and may reveal configuration problems that do not appear during a simple call.
Endpoint-registration troubleshooting
When an endpoint fails to register with Cisco UCM or through CUBE, check the process in order. Verify network access, addressing, DNS, time, certificates, credentials, configuration, and signaling. A structured checklist is more effective than changing several settings at once.
Domain 3: On-Premises Call Control — 30%
On-Premises Call Control is the largest domain in CLCOR v2.0. Give it the most study and lab time. The main platform is Cisco Unified Communications Manager, often written as Cisco UCM or CUCM.
Call-routing process
Cisco UCM analyzes the number a user dials, checks what the caller is allowed to reach, finds a matching pattern, and sends the call toward a destination. Learn how route patterns, route lists, route groups, trunks, gateways, and device settings work together.
When answering a scenario, ask four questions:
- What digits did the caller send?
- What patterns can the caller’s Calling Search Space reach?
- How are the digits transformed?
- Which route or destination is selected?
Toll-fraud prevention
Toll fraud occurs when an unauthorized user or system places calls through an organization’s resources. Controls include restrictive calling permissions, careful route patterns, secure trunks, authentication, monitoring, and blocking unnecessary destinations. The safest answer normally follows least privilege: users and systems receive only the calling access they need.
Globalized call routing
A globalized dial plan represents numbers in a consistent international format, commonly +E.164, within the call-routing system. Local dialing habits can be transformed at entry or presentation points. This approach can make multi-site routing more predictable.
The blueprint includes:
- Traditional and +E.164 route patterns
- Route groups and route lists
- Translation patterns and transformations
- Local Route Groups
- Time-of-day routing
- Partitions and Calling Search Spaces
- Forced Authorization Codes
- Urgent Priority
Partitions organize reachable patterns, while a Calling Search Space determines which partitions a device or line can access. A common practice-test scenario gives two users different calling privileges and asks why one can reach a number while the other cannot.
Dial-plan troubleshooting
Do not study routing elements as isolated definitions. Trace a call from the originating device to the final destination. Use monitoring and analysis tools to determine which pattern matched, what transformation occurred, and where the call stopped.
Useful evidence may include call traces, alarms, logs, Real-Time Monitoring Tool information, and Dialed Number Analyzer results. The exam objective asks you to troubleshoot misconfigured dial plans using monitoring tools, so learn what each tool can confirm.
Cisco USM APIs
The official blueprint includes Cisco USM APIs and asks about API type, authentication, and capabilities. At a practical level, understand why an administrator or application would use an API: to retrieve information, manage supported objects, or automate repeatable work. Always consider authentication, permissions, input validation, and the difference between reading data and making changes.
Cisco Unity Connection
Cisco Unity Connection provides voice-messaging functions. Study mailboxes, message waiting indicators, SIP integration with call control, call handlers, and routing rules. A call handler can greet callers and guide them toward users, departments, or other actions.
Practice scenarios may involve a message waiting indicator that does not update, calls that fail to reach voicemail, or a routing rule that sends callers to the wrong destination. Trace both the call-control path and the Unity configuration.
User management
The blueprint includes Cisco UCM LDAP synchronization and authentication as well as role-based access control, or RBAC. Synchronization brings supported directory information into UCM; authentication verifies a user’s identity. RBAC limits administrative access according to job responsibility. These are related but different functions.
Domain 4: Voice Gateways and Session Border Controllers — 10%
This domain covers Cisco IOS XE voice gateways and session border controllers for on-premises and cloud calling. CUBE is an important example of an IOS XE session border controller.
Core configuration areas
You should understand:
- DTMF handling with RFC 2833/4733
- Voice translation rules and profiles
- Codec preference lists
- VoIP and POTS dial peers
- Server groups and other redundancy features
- OPTIONS keepalives
- DNS SRV-based discovery or selection
The current objective excludes H.323 from the VoIP and POTS dial-peer item. Keep your study materials aligned with the exact v2.0 wording.
Dial peers and digit manipulation
Dial peers define how calls enter or leave a gateway. A gateway selects peers using configured matching rules. Translation rules and profiles change called or calling numbers when required.
For a practice question, separate three issues:
- Did the expected dial peer match?
- Were the digits transformed correctly?
- Did signaling and media use supported settings?
SIP profiles can adjust SIP messages when interoperability requires it, while tenants help separate configuration contexts. Use packet captures, logs, debugs, and configuration review carefully in a lab environment.
Redundancy and health checks
Server groups, DNS SRV records, and SIP OPTIONS keepalives can support availability. A keepalive helps determine whether a peer is reachable. Redundancy should be tested; simply configuring a backup does not prove that calls will move to it correctly.
IOS XE media resources
Media resources provide functions that may include conferencing, transcoding, or media termination. Understand why two call legs might need help when their capabilities or media requirements do not match.
Domain 5: Cloud and Hybrid Services — 25%
Cloud and Hybrid Services is the second-largest domain. It covers Webex Suite capabilities, Webex Calling configuration, cloud meetings and messaging, cloud APIs, user administration, Cloud Connected UC, and Webex Hybrid Services.
Webex Suite
Webex Suite brings together calling, meetings, and messaging. Know the purpose of each service and how an organization may use them together. The exam is more likely to test an operational or design choice than a marketing definition.
Webex Calling routing
Study how a call moves through Webex Calling and how administrators control where it goes. The blueprint names:
- Operating modes
- Locations
- Telephone numbers
- Translation patterns
- Trunks and route groups
- Dial plans
- Call permissions
A location groups calling configuration for a site or set of users. Numbers identify reachable destinations. Trunks connect Webex Calling with other calling environments, and route groups provide organized path selection. Dial plans define reachable patterns, while permissions limit which calls users can place.
Webex toll-fraud prevention
Cloud calling still requires strong permissions and monitoring. Apply least privilege to call permissions, protect credentials and administrative access, restrict unexpected international or premium routes where appropriate, and investigate unusual call patterns.
Meetings and messaging
The blueprint expects you to configure cloud meetings and cloud messaging. Focus on user access, service assignment, settings, identity, policies, and common troubleshooting dependencies. Understand that meeting, messaging, and calling features may share identity and administration but remain different services.
Cloud APIs and webhooks
An API allows software to request data or perform supported actions. A webhook sends an event notification to a configured application endpoint. Study API type, authentication, and capabilities. A common distinction is that an API client asks for information, while a webhook can notify the client when an event occurs.
Use secure authentication, minimum required permissions, input validation, error handling, and safe secret storage. Automation should be monitored just like a manual workflow.
Cloud user management
The blueprint names Control Hub Directory Connector, System for Cross-domain Identity Management (SCIM), and RBAC. Directory and SCIM integrations help manage user identity and lifecycle information. RBAC limits administrative functions according to assigned roles.
Cloud Connected UC and Hybrid Services
Cloud Connected UC adds cloud-connected management and operational capabilities to supported on-premises unified communications environments. Webex Hybrid Services connect selected on-premises resources or functions with Webex cloud services. Learn the business purpose, required connectivity, identity dependencies, and high-level data flow before studying individual features.
Use the Free Exam Preparation resource area alongside your domain-based study schedule and official Cisco materials.
Domain 6: Media and QoS — 10%
Voice and video traffic are sensitive to delay, variation in delay, packet loss, and insufficient bandwidth. This domain tests media troubleshooting and the QoS controls used across wired and wireless networks.
Common media-quality problems
- One-way audio: Only one participant can hear the other. Check routing, firewalls, NAT, media IP addresses, ports, and SDP information.
- Choppy audio: Audio breaks up because packets arrive late, are lost, or experience excessive jitter.
- Video artifacts: The picture freezes, blocks, or distorts due to loss, congestion, or insufficient resources.
Signaling can succeed even when media fails. A phone may ring and connect while RTP cannot travel correctly. Keep call signaling and media paths separate in your troubleshooting process.
QoS for signaling and media
QoS classifies traffic and gives important applications appropriate treatment during congestion. Voice bearer, video, and call signaling have different behavior and may need different markings or queues. Study how QoS works across switches, routers, wireless networks, and WAN links.
QoS does not create bandwidth. It decides how available bandwidth is used when traffic competes for network resources.
Trust boundaries
A trust boundary identifies where the network accepts or changes a traffic marking. Trusting every marking from every device can allow ordinary traffic to claim priority. The boundary should be placed where the organization can verify or control classification.
Low-Latency Queuing
The blueprint includes configuring LLQ through class maps, policy maps, and service policies. A class map identifies traffic, a policy map defines its treatment, and a service policy applies the policy to an interface or direction. Understand this sequence and verify results after applying a configuration.
Important CLCOR Concepts to Compare
| Concept A | Concept B | Simple difference |
| On-premises collaboration | Cloud collaboration | On-premises services are organization-managed; cloud services are provider-managed. |
| Hybrid deployment | Fully cloud deployment | Hybrid connects local and cloud services; fully cloud relies mainly on cloud-hosted collaboration. |
| SIP | SDP | SIP manages the session; SDP describes the proposed media. |
| TLS | SRTP | TLS protects signaling; SRTP protects real-time media. |
| Partition | Calling Search Space | A partition groups patterns; a CSS identifies which partitions a caller can reach. |
| Route group | Route list | A route group contains paths or devices; a route list orders route groups for selection. |
| Translation pattern | Route pattern | A translation pattern changes digits and continues analysis; a route pattern sends a call toward a route. |
| VoIP dial peer | POTS dial peer | A VoIP peer represents an IP call leg; a POTS peer represents a traditional telephony call leg. |
| API request | Webhook | An API client requests information or action; a webhook sends an event notification. |
| Synchronization | Authentication | Synchronization imports or updates identity data; authentication verifies identity. |
| Signaling problem | Media problem | Signaling affects setup and control; media problems affect audio or video transport. |
| High availability | Disaster recovery | High availability reduces interruption during component failure; disaster recovery restores service after a major event. |
What Changed in CLCOR v2.0?
Candidates testing now must study v2.0. Cisco’s exam page states that v1.1 ended on February 2, 2026, and v2.0 began on February 3, 2026.
The current outline gives clear weight to modern deployment models:
- On-Premises Call Control represents 30%.
- Cloud and Hybrid Services represents 25%.
- Endpoint coverage includes the Webex App and cloud onboarding.
- Webex Calling routing, cloud meetings, messaging, APIs, Control Hub identity, Cloud Connected UC, and Hybrid Services are explicit objectives.
- Voice Gateways and Session Border Controllers form a dedicated domain.
- Endpoint deployment excludes Skinny and Jabber in the stated v2.0 objective.
- VoIP and POTS dial-peer coverage excludes H.323 in the stated v2.0 objective.
If a book or question bank still uses the older six-domain weights or treats legacy applications as major current objectives, compare it with the v2.0 PDF before studying.
Who Should Take the Cisco 350-801 Exam?
This professional-level exam is most suitable for:
- Collaboration engineers
- Voice or unified-communications engineers
- Network engineers and administrators
- Systems engineers
- Webex and Cisco UCM administrators
- Engineers supporting CUBE, gateways, or SIP trunks
- Students pursuing CCNP Collaboration
- Candidates beginning the CCIE Collaboration path
Cisco’s official CLCOR training has no formal course prerequisite, but it recommends working knowledge of LANs, WANs, switching, routing, PSTN concepts, Voice over IP, converged networks, and Cisco UCM deployment. If you are new to these subjects, begin with networking and collaboration foundations before attempting full CLCOR scenarios.
How to Use Cisco 350-801 Practice Questions
1. Take a baseline assessment
Start with a mixed set without using notes. An untimed first attempt is acceptable. Record your result by domain rather than focusing only on the total score.
2. Review every answer
Read explanations for correct and incorrect responses. A correct guess can hide a weak concept. Write down why the best answer meets the scenario and why a tempting alternative does not.
3. Study the two largest domains first
On-Premises Call Control and Cloud and Hybrid Services represent 55% of the blueprint together. Give them the most time, but do not ignore the remaining 45%.
4. Build a troubleshooting method
For every fault question, identify:
- The expected behavior
- The point where behavior changed
- The evidence available
- The smallest useful next check
- The safest corrective action
This method prevents random configuration changes.
5. Use new questions for retesting
Repeating one test until you remember the choices measures memory, not readiness. Use a fresh set or randomize items after reviewing the topic.
6. Complete timed simulations
When you have studied all six domains, complete mixed practice under a 120-minute limit. Do not assume an unofficial question count. Practice steady reading, decision-making, and time awareness.
7. Require consistent performance
Cisco does not publish the live passing score. Set a demanding internal target and require consistent results on several fresh tests. More importantly, make sure no domain remains weak and that you can explain your reasoning without seeing the options.
Six-Week Cisco 350-801 Study Plan
Week 1: Infrastructure and design
- Read the complete v2.0 blueprint.
- Review on-premises, cloud, and hybrid architectures.
- Study sizing, bandwidth, codecs, availability, recovery, dial plans, security, and QoS.
- Review Expressway, CUBE, upgrades, DNS, NTP, LDAP, DHCP, CDP, and LLDP.
- Complete Domain 1 practice questions.
Week 2: Protocols and endpoints
- Practice manual, self, bulk, and activation-code onboarding.
- Review Webex App deployment basics.
- Trace SIP setup and teardown messages.
- Read SDP and identify media addresses, ports, codecs, and SRTP information.
- Troubleshoot DTMF, hold, resume, transfer, and registration scenarios.
Week 3: On-premises call control
- Trace Cisco UCM call routing from the caller to the destination.
- Lab partitions, CSS, route patterns, route groups, route lists, and translations.
- Practice +E.164 and globalized routing.
- Study toll-fraud controls, Local Route Groups, time-of-day routing, FAC, and Urgent Priority.
- Review monitoring tools, USM APIs, Unity Connection, LDAP, and RBAC.
Week 4: Gateways and session border controllers
- Configure and inspect VoIP and POTS dial peers in a legal lab environment.
- Practice translation rules, profiles, codec lists, and DTMF settings.
- Review SIP profiles, tenants, keepalives, server groups, and DNS SRV.
- Learn the purpose of IOS XE media resources.
- Complete Domain 4 practice scenarios.
Week 5: Cloud and hybrid services
- Review Webex calling, meetings, and messaging.
- Practice locations, numbers, trunks, route groups, translations, permissions, and dial plans.
- Study Control Hub user management, Directory Connector, SCIM, and RBAC.
- Review cloud APIs, webhooks, Cloud Connected UC, and Hybrid Services.
- Complete a large set of Domain 5 questions.
Week 6: Media, QoS, and final review
- Troubleshoot one-way audio, choppy sound, and video artifacts.
- Review markings, trust boundaries, wired and wireless QoS, and LLQ.
- Take two or more new timed practice tests on different days.
- Revisit every weak objective in the official blueprint.
- Confirm exam logistics and use the final day for light review and rest.
Hands-On Lab Ideas for CLCOR
Hands-on practice makes call-flow and troubleshooting questions easier. Use authorized equipment, Cisco learning labs, or a properly licensed personal environment.
- Register an endpoint and document every dependency it uses.
- Build two partitions and Calling Search Spaces with different permissions.
- Create a route pattern, route list, and route group, then trace the selection process.
- Apply a translation pattern and confirm the resulting digits.
- Capture a SIP call and identify INVITE, SDP, responses, ACK, and BYE.
- Compare a successful call with a failed DTMF or media-negotiation case.
- Configure a simple IOS XE dial peer and verify why it matches.
- Review CUBE keepalive behavior and a controlled backup-path test.
- Create a Webex Calling location and map the relationship among numbers, trunks, and dial plans in a training environment.
- Build an LLQ policy with a class map, policy map, and service policy, then verify counters.
- Diagnose a simulated one-way-audio problem by separating signaling from media.
- Draw an identity flow showing directory synchronization, authentication, and RBAC.
Cisco 350-801 Test-Taking Tips
- Read the final sentence first to identify what the question asks.
- Separate design, configuration, and troubleshooting requirements.
- In call-flow questions, follow the signaling and media paths independently.
- Look for the caller’s CSS before blaming the route pattern.
- Identify the active digit transformations at each stage.
- Distinguish UCM routing from Webex Calling routing.
- Prefer least-privilege answers for toll fraud and administration.
- Check dependencies such as DNS, time, certificates, and identity before replacing devices.
- Do not assume a signaling success proves that media can flow.
- Eliminate answers that use an excluded or outdated v1.1 topic when the scenario asks about the current objective.
- Avoid spending too long on one difficult question; maintain a steady pace for the 120-minute session.
Common Preparation Mistakes
Using a v1.1 question bank
The current exam is v2.0. Old material may use outdated weights or miss important Webex cloud and hybrid objectives.
Studying commands without understanding call flow
Commands are easier to select when you understand what the system is trying to do. Begin with the expected call path, then use configuration and tools to confirm it.
Ignoring Webex and hybrid services
Cloud and Hybrid Services is 25% of the current blueprint. On-premises experience alone does not cover this domain.
Neglecting QoS because it is only 10%
Media quality depends on QoS, bandwidth, packet delivery, and correct design. The concepts also support questions in infrastructure and troubleshooting.
Memorizing one practice exam
A high score on familiar questions can create false confidence. Use new questions and explain concepts in your own words.
Trusting unofficial passing scores
Cisco does not publish a fixed passing score. Focus on balanced mastery instead of aiming at a number repeated by an unofficial source.
Skipping lab practice
Call routing and SIP troubleshooting are much easier to understand after you observe real configuration, logs, and call flows.
How to Schedule the Cisco 350-801 Exam
Use Cisco’s official CLCOR page and select Schedule exam. Cisco partners with Pearson VUE to deliver its certification exams in a secure, proctored environment. Available appointment methods depend on the exam and location, so review the options presented during registration.
Before completing the booking, confirm:
- The exam code is 350-801 CLCOR.
- Your study material is based on v2.0.
- Your legal name matches your acceptable identification.
- The date, time, and time zone are correct.
- You understand current rescheduling and cancellation terms.
- You have checked the technical and workspace rules if an online option is offered.
- You have read Cisco’s current exam and confidentiality policies.
Cisco’s registration page states that candidates must generally wait five calendar days after an unsuccessful attempt before retaking the same exam. Policies can change, so verify the current Cisco exam policy page before scheduling or retesting.
Cisco 350-801 Frequently Asked Questions
What is the Cisco 350-801 exam?
Cisco 350-801 CLCOR v2.0 tests knowledge of core collaboration technologies, including infrastructure, endpoints, SIP, Cisco UCM call control, IOS XE gateways, session border controllers, Webex services, media, and QoS.
What is the current version of 350-801?
The current version is CLCOR v2.0. Cisco states that it became effective on February 3, 2026, after the final v1.1 testing date of February 2, 2026.
How long is the Cisco 350-801 exam?
Cisco lists an exam duration of 120 minutes. Allow additional time for check-in, agreements, and administrative steps associated with your appointment.
How much does the CLCOR exam cost?
Cisco currently lists the exam at US$400, or candidates may use Cisco Learning Credits. Taxes, exchange rates, and regional payment conditions may affect the checkout total.
What language is the exam offered in?
The current Cisco exam page lists English.
How many questions are on the 350-801 exam?
Cisco does not publish a guaranteed question count on its public CLCOR page. Exact numbers supplied by unofficial providers should be treated as estimates, not Cisco policy.
What score is required to pass?
Cisco does not publish fixed exam passing scores. Cisco explains that passing scores are set using statistical analysis, may change, and may vary between exams.
Does passing 350-801 earn CCNP Collaboration?
Not by itself. Passing 350-801 earns Cisco Certified Specialist – Collaboration Core and completes the CCNP Collaboration core requirement. You must also pass an active CCNP Collaboration concentration exam to earn CCNP Collaboration.
Does 350-801 count toward CCIE Collaboration?
Yes. Cisco lists 350-801 as the core exam for the CCIE Collaboration path. Candidates must also pass the required CCIE Collaboration lab exam to earn the expert certification.
Are there formal prerequisites?
Cisco’s CLCOR training lists no formal course prerequisites, but recommends basic networking, PSTN, VoIP, converged-network, and Cisco UCM knowledge. The professional-level exam is easier to approach with hands-on collaboration experience.
Is the Cisco 350-801 exam difficult?
It can be challenging because it covers both on-premises and cloud collaboration and expects troubleshooting knowledge. A domain-based plan, repeated lab work, and current v2.0 practice questions make the breadth more manageable.
Is a practice test enough to pass?
No practice test can guarantee success. Use questions to measure progress, then support them with the official blueprint, Cisco documentation, training resources, and hands-on practice.
Which topics deserve the most study time?
On-Premises Call Control at 30% and Cloud and Hybrid Services at 25% are the largest domains. Together they represent 55% of the published blueprint, but all six domains require preparation.